State Farm® Insurance Agent Kelly Lux
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Heather Justison
December 6, 2024
"I just worked with Carolyn Owen to update my policy. She was very responsive and helpful. She kept me updated and answered all of my questions in a timely manner. I always know I can rely on Carolyn when I need something and that she will get it done quickly."
"Thank you Heather, it is our pleasure to be able to assist you! We appreciate the great rating!"
Phyllis Jackson
December 4, 2024
"I, have truly been blessed to be a part of the State Farm family It's expensive, but I have checked around at other insurance companies. By far, they were the cheapest."
"Phyllis - Thank you for such a great review. My team and I appreciate it!"
Gracie Centurioni
November 26, 2024
"I work with Carolyn and she is amazing....detailed and thorough! Always a quick response to answer my suggestions. I appreciate her knowledge when working together to meet my needs."
"Gracie - Thank you so much for taking the time to leave us such a wonderful review! I will pass along your feedback to Carolyn!"
Megan Pecunia
November 25, 2024
"Kelly Lux's State Farm office is great to work with. I especially enjoy the interactions with Carolyn Owen. She is very helpful and kind."
"There's no better compliment than hearing a great review about our staff, Megan. Thank you for putting your trust in our agency!"
Lynette Sartori
November 20, 2024
"Carolyn is always extremely helpful, very quick to answer my questions and knowledgeable."
"Thank you for your great review, Lynette! We’re so glad to hear that Carolyn has been consistently helpful, responsive, and knowledgeable. She truly goes above and beyond to provide excellent service, and we’re lucky to have her on our team. If you ever have any more questions, don’t hesitate to reach out! We’re here to help."
Lucy Lantz
November 20, 2024
"I've been with State Farm for a number of years and have had very positive experiences with this office every time I have questions or just simple inquiries. Carolyn Owen have gone way beyond expectations on every single instances and helped me make the right decisions, always prompt and I'm so fortunate to be dealing with the best."
"Thank you so much for your kind words and for being a loyal customer, Lucy! We’re thrilled to hear that Carolyn has consistently gone above and beyond to assist you. It’s our goal to make every interaction as smooth and helpful as possible, and we’re so glad to know we’ve met that standard for you. We truly appreciate your trust and are lucky to have you as part of our State Farm family. If you ever need anything else, don’t hesitate to reach out!"
JAMES KOMEH
November 19, 2024
"Stephanie was so professional very helpful patience great listener she helped me with all my questions and answers great customer service very amazing so I was pleased"
"James, your feedback is valuable to us. Your positive rating lets us know we're on the right track! Thank you."
Aristeo Lopez
November 19, 2024
"Gracias por tu ayuda"
"¡De nada! I'm so glad I could help, Aristeo. If you need anything else, feel free to reach out!"
Devon Mowat
November 19, 2024
"Ive had a great experience with Lisa Batres with Kelly Lux as my agent as shes helped me consolidate my insurance from multiple agents into one. Shes been highly knowledgeable and helpful with quoting insurance on a new car. Would highly recommend working with Lisa and her team as they are able and willing to tackle all my questions and highly knowledgeable in finding the options that are right for me."
"Thank you so much, Devon, for your kind words! We're thrilled to hear that your experience has been positive and that we could help consolidate your insurance and find the right options for your new car. Our team is committed to providing knowledgeable and helpful service, and it’s great to know that we’ve met your expectations. We truly appreciate your recommendation and look forward to continuing to serve you for all your insurance needs!"
Vicky Kitty
November 19, 2024
"Everyone at team Kelly Lux is wonderful to work with!"
"We appreciate your five-star rating, Vicky! It's great to know that we were able to deliver excellent service."
Oona Okragly
November 18, 2024
"Kelly's team is very responsive and professional! Love working with them."
"Oona - I am so incredibly grateful that you took the time to leave us this review. It's customers like you that make our job wonderful. We look forward to serving you again."
Ryan James
November 18, 2024
"Our family has been with Kelly’s office for well over 20 years. The team is excellent and not only do we get competitive rates, we get fabulous service. We absolutely recommend them."
"Thank you so much for this incredible review and your continued business here, Ryan! We are so happy to hear we've met and exceeded your expectations and we hope to continue doing that for many years to come! Thank you again for this fantastic review!"
Mario Hermz
November 18, 2024
"I just wanted to leave a review for Kelcey, she was super helpful when I spoke to her and gave me all the information I needed. Thank you Kelcey!"
"Thank you, Mario! We're thrilled to hear about your exceptional experience with us. Your trust means the world to us, and we're here whenever you need assistance."
Juan Martinez
November 18, 2024
"Tiffany helped me get Insurance recently. Cant get a better informed or more honest person then her. I recommend her for all insurance needs."
"Thank you, Juan. Your recommendation means a lot to us, and we're glad we could be of assistance. If you ever need anything in the future, don't hesitate to reach out."
Francine
November 17, 2024
"Tiffany is my go to person for insurance questions. She is amazing and always comes through with answers right away. I wouldn't use anyone else."
"Thank you for your fantastic feedback, Francine! We're thrilled to know that you've had an excellent experience with our customer service. If you ever need anything in the future, feel free to reach out. We're here to assist you!"
Scot Randall
November 17, 2024
"Recently moved from GA back to Alameda after 30 years. Kelly Lux’s team, have been very responsive and Tiffany in particular very helpful. Thank you all."
"We are always here to help, Scot! Thank you for your review. We are so grateful for you and your business!"
Melinda Meeng
November 16, 2024
"Everyone in the office of Kelly Lux is a gem! Whether we call to make a payment or pop into the office to ask a question, we are met with friendliness, professionalism and an all around willingness to help. We have enjoyed working with Kelly and her staff over these many years and plan to continue doing so!"
"Melinda, thank you so much for your continued years of trust and support! We're delighted to have been of service to you, and we'll continue to be here whenever you need assistance. Your kind words mean a lot to our team."
Michael Luque
November 15, 2024
"I have been with Kelly for years and every time we have reached out to them their customer service has been outstanding. Recently I contacted Kelcey with a pretty complicated issue and she went to work on it and came up with a solution in less than an hour. Thank you Kelcey for making a very stressful situation much less stressful."
"Thank you so much, Michael! I’m so glad to hear that our team has consistently provided you with outstanding service over the years. It’s especially great to know that Kelcey was able to resolve your complicated issue quickly and help reduce your stress. We truly value your trust and are always here to assist you with anything you need. Thanks again for your feedback, and we look forward to continuing to serve you!"
J H (Up2150cJoe)
November 15, 2024
"I can always go to Kelcey with questions. She's quick to share knowledge and always points me in the right direction."
"Thank you for your fantastic feedback! We're thrilled to know that you've had an excellent experience with Kelcey. If you ever need anything in the future, feel free to reach out. We're here to assist you!"
Andrew Folson
November 14, 2024
"Kelsey was super helpful and professional. im not one to sumbit a review lightly. I definitely recommend her!"
"Thank you so much for taking the time to leave such a great review, Andrew! We're thrilled to hear that Kelcey was able to assist you in such a helpful and professional manner. We truly appreciate your recommendation. We’ll be sure to pass along your kind words to her, and we look forward to serving you again"
Erik Schullstrom
November 14, 2024
"Lisa , Tammy and the entire Kelly Lux Office are the best. Always above and beyond anything I need. I would never go elsewhere."
"Erik, thank you so much for your kind words! We truly appreciate your trust and support, and we are so happy to hear that we’ve been able to go above and beyond for you. It means the world to us that you’d choose us for all your needs. We’re grateful to have you as a client and look forward to continuing to serve you!"
Tamara Mayo
November 13, 2024
"Chelsey is awesome, friendly, professional, and very knowledgeable. She is incredibly well informed, fast, efficient and knows the answer. She is my go to person and I love it when she answers. I can solve my problem in less than 5 minutes with her because she is always on her game. Love love love working with her. She has had great suggestions that have been very helpful for me because I travel for work."
"Thank you, Tamara, for your fantastic review! We’re thrilled to hear that you’ve had such a positive experience with our team. It's wonderful to know that we’ve been able to provide you with fast, efficient, and knowledgeable service. We truly value your trust and are glad to be able to support you, especially with your travel needs. We look forward to continuing to serve you in the future!"
Scott Anderson
November 11, 2024
"Always super helpful and responsive"
"We really appreciate your kind words, Scott. Thank you for trusting us with your insurance needs!"
Kevin Slauson
November 7, 2024
"We had an overcharge on our automobile premium because of a mistake on our odometer reading. Kelcey was very helpful on fixing the issue and getting us a credit on the month we were overcharged. Thank you Kelcey for the great customer service!"
"Thank you for your kind review, Kevin! We're so glad to hear that Kelcey was able to quickly resolve the overcharge and ensure you received the appropriate credit. We always strive to provide excellent service, and it’s great to know we could make things right for you. We truly appreciate your feedback and are here if you need any further assistance in the future. Thanks again!"
Dhruv Singh
October 29, 2024
"Kelly has been my State Farm agent for over 30 years. She and her team have always been friendly, prompt, helpful, and knowledgeable with all our home and auto insurance needs. I highly recommend them."
"Thank you so much, Dhruv, for your wonderful review! We’re thrilled to hear that you’ve had such a positive experience with our team over the years. Your long-term trust and recommendation mean a lot to us. If you ever need anything in the future, we're always here to help!"