State Farm® Insurance Agent Kelly Lux

"Kelly and Kelcey have been so helpful to clarify the details of our policy needs, setting up the program for our building HOA needs. Thank you for going the extra mile and helping us understand the details! It's rare to have the level of service you all provide these days. It's definitely appreciated"

"My experience working with Kelly Lux and her team has been great. We have a business policy with them and they are always quick to respond and help us with everything we need!"

"Kelly Lux and her team have taken such great care of me and my cars for 10 years now, and couldn’t ask for a better agent! Every employee in her office has always assisted me with ease and kindness. Kelcey recently helped me and she was fantastic! So courteous and efficient. This is why I’ve kept this agent for many years 😊"

"Mrs. Kelly and her team are very personable and kind. I always trust the information they provide. Great team to work with!"

"I've had the pleasure of working with Kaity, and I honestly couldn't be more satisfied with the experience. From the very beginning, they were professional, knowledgeable, and incredibly responsive. I couldn’t thank her enough for her service. -Mohammad Yahya Askarzada"

"Kelly Poole, knows the ends and outs of insurance she is a great agent she pays attention to the small details. And it really feels good to know that I was in great hands I felt comfortable with my decision making based off of her advice. Kelly Poole, is an agent that you can trust that has your best interest in mind. Thank you so much Kelly Poole. I would have give you 10 stars if I could but I will definitely recommend you to anyone that's seeking insurance coverage for anything."

"Thank you Lisa Batres for responding to my email and making appropriate adjustment."

"Very good service miss Tami"

"My interface with Kelcey to pay my premium was great, but the cost of insurance is going up so fast that I am looking for alternatives."

"Every time I call the office to make a change/addition to our policy be it home or auto, my request is always handled quickly and professionally, Today's call was no exception, Thank you Lisa for making it easy, much appreciated."

"Although Kelly Lux is the name on this office, I got to work with a different Kelli, Kelli Poole, who was excellent. After a long process of comparing different providers and options for my old and brand new car, Kelli gave me great advice, helped me better understand my options and earned my trust over two conversations. I did a lot of comparison shopping and Kelli helped me defect from my old insurance plan and landed the deal for State Farm. I'd recommend her to anyone."

"Clear and consistent help"

"tammy is the best."

"I needed a copy of my Certificate of Coverage I wasn't able to access it via the PDF . Kelsie took care of the problem . I was able to forward my Proof of Insurance. She was great ! efficient professional , personal and empathetic , greatly appreciated !"

"Spoke with Tiffany Palmer about bundling my auto with my homeowner's after a bad experience with a different company. She made the transition painless and made me laugh too which I needed. Great work!"

"We have been working with Kelly and her team for the last 8 years and couldn't be happier. They are always there to help with any questions we have or adjustments we might need. Having recently worked with Laura in the office to get our son covered as a new driver, we were reminded how friendly everyone is and how easy they make the process. If you need someone to help guide you through your insurance questions, this is the team for you!"

"Lisa Batres, did a great job explaining my policies and did a great job adding extra home insurance at a very reasonable price"

"I have worked with Kelly's team for about three decades on policies covering personal auto, life, home, extra umbrella protection and recently (8ish years) state earthquake insurance coverage. Kelly's service team resonates with my own personal business perspective - connect with your clients, maintain a personal relationship, provide knowledge not just when asked and work to do the best every day. Recently, Tiffany P. has been working with me on renewals and I have to say she has all the qualities that I saw some 30 years ago in Kelly. Tiffany researched and reached out to suggest improved coverage and reduced rates for some of our policies. Tiffany secured my business with KL for hopefully the next three decades. Thank you Kelly, Thank you Tiffany"

"Lisa Batre was very helpful today and provided information quicky"

"Kaity remembered my insurance inquiry from several months ago, and helped me save on my auto insurance expense with a call back she promised today. I’m very grateful for her attention to my desire to lower the cost. She was knowledgeable and thoughtful, completing the work timely. Thanks"

"I had such a great experience working with Kaity. She was incredibly kind, professional, and made the whole process of transferring my auto policy from Georgia to California smooth and stress free. She walked me through all my options and explained everything in detail, which really helped me feel confident in my choices. She even helped me get a policy here in California that matched my previous rate, which I really appreciated. Everything was handled efficiently, and she made me feel completely at ease throughout. Kaity was truly amazing."

"I recently switched to State Farm after over 10 years with Progressive, and I couldn’t be happier — all thanks to Kelli Poole! From the moment we connected, Kelli was incredibly friendly, patient, and kind. She took the time to walk me through all the available products, clearly explained the next steps, and made me feel genuinely welcomed as a new customer. Her knowledge and professionalism were outstanding, and she made what could have been a stressful transition feel easy and even enjoyable. Exceptional service like this is rare, and I’m so grateful to have found an agent who truly cares. Please be sure to thank Ms. Poole again for her fantastic service — she’s a true asset to the State Farm team!"

"Laura good person"

"We've been long-time clients of Kelly Lux, and her office has some amazing people like Kerry, who we started off with, and now with Tiffany and Kelcey. They help make sure your coverage is fully comprehensive, and they show you options if needed. Plus, they have a lovely office where you can go in and meet with them. They're professional and personable."

"Kelli Poole worked with me to find the best solution for my auto and home insurance. She was pleasant and extremely informative. And the best part - she's now saving me over $250 each month with even better coverage!! Thanks, Kelli!"