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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Virginia Hayes

May 22, 2026

5  out of  5
rating by Virginia Hayes
"Participated in shredding event. M Am covered by State Farm:"
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steve paul

May 19, 2026

5  out of  5
rating by steve paul
"I usually have the pleasure of working with anybody that answers the phone but today I spoke with Omar. He was more than helpful + was able to handle everything I needed, which some days it's easy. Some days it's a little bit more difficult. But he was top notch. Everybody at Kelly lux's is always super professional and more than helpful"
We responded:
"Thank you so much for the fantastic feedback, Steve! Whether a task is simple or complex, Omar and the entire Alameda team take great pride in delivering top-notch, professional service every time you call. We appreciate your support and love having you as a valued member of our State Farm family!"
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Geoff Wilson

May 15, 2026

5  out of  5
rating by Geoff Wilson
"Great service and attention to detail, Kelly was a pleasure to work with"
We responded:
"Thank you so much for your kind review, Geoff! We’re glad Kelly provided great service and attention to detail, and we appreciate you taking the time to share your experience."
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Zeke

May 13, 2026

5  out of  5
rating by Zeke
"I have been a long time customer of Kelly Lux’s agency and always receive excellent service and advice. Today I worked with Dawson and he quickly updated my auto policy and was so very helpful. Thank you Kelly and Lawson, great job!"
We responded:
"Thank you for the great review, Zeke! We’re so glad the team at Kelly Lux State Farm continues to provide excellent service and advice, and that Dawson was able to quickly and helpfully update your auto policy. We really appreciate your continued trust and support here in Alameda!"
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raquel magana

May 13, 2026

5  out of  5
rating by raquel magana
"Called to add my car that has been sitting for 2 years it took literally 6 minutes thank you guys for excellent customer service and my full coverage is on $96 a month thank you Jesus!"
We responded:
"Thank you, Raquel, for the great review! We’re so glad our team was able to quickly help you add your vehicle and get everything set up smoothly with your insurance. We appreciate your support and are happy to hear you’re satisfied with the service and value!"
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Caroyl Shepard

May 12, 2026

5  out of  5
rating by Caroyl Shepard
"It was very very nice to talk with Omar!! He's knowledgeable, patient, you can actually hear his smile!, he's easy to talk to, and kind as well! Thanks Omar! GOD bless you and keep you and make His face shine upon you ✨️"
We responded:
"Thank you, Caroyl, for such a kind review! We’re so glad Omar provided knowledgeable, patient, and friendly support while helping with your renters insurance. Our team here at Kelly Lux State Farm appreciates your trust and your thoughtful feedback!"
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Tara Rosenzweig

May 2, 2026

5  out of  5
rating by Tara Rosenzweig
"This morning I went to the shredding by State Farm on Harbor Bay Parkway. The people that were there were really friendly and quick and informative. I truly appreciated it."
We responded:
"Tara, thanks for the 5-star review! Providing a great customer experience is our top priority at Kelly Lux State Farm. We appreciate your feedback and look forward to serving you again!"
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Marnell Xavier

April 30, 2026

5  out of  5
rating by Marnell Xavier
"I highly recommend Kelcey Edwards with Kelly Lux State Farm Insurance, Alameda, California to anyone looking for a reliable and caring insurance agent. Kelcey took the time to listen and understand my problem. She made the whole process stress-free. I highly recommend Kelly Lux insurance agency to anyone looking for an insurance agent who truly puts her clients first."
We responded:
"Thank you so much for the high recommendation, Marnell! We are thrilled to hear that Kelcey provided the caring and reliable insurance service you deserve. At Kelly Lux State Farm, we pride ourselves on being an agency that puts our customers first, ensuring every process is stress-free. Thanks again for your wonderful feedback about our Alameda team!"
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Al Liggins

April 16, 2026

5  out of  5
rating by Al Liggins
"Tami Rhead did a great job helping me with setting up coverage on our two cars. Very pleasant to work with and has excellent people skills."
We responded:
"Al, thank you for your feedback! We're happy Tami could help set up the right coverage on two cars, and we're glad we could be of assistance. If you ever need anything in the future, please don't hesitate to reach out."
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Nara Myagmarsuren

April 14, 2026

5  out of  5
rating by Nara Myagmarsuren
"she was very good"
We responded:
"We appreciate the kind words, Nara! Our team at the Kelly Lux Insurance Agency works hard to make the insurance process simple and stress-free for our customers. It was a pleasure assisting you with your insurance needs, thanks for choosing a local Alameda business!"
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Armida Salas

April 6, 2026

4  out of  5
rating by Armida Salas
"Very informative, courteous,"
We responded:
"Thank you for taking the time to leave this review. Please don't hesitate to contact us if you need our assistance with any of your insurance needs, we will be happy to help!"
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Karter Ruiz

April 3, 2026

5  out of  5
rating by Karter Ruiz
"I recently got auto insurance with Kelly Lux’s office and for a young kid who knows little to nothing about auto insurance other than I need it. Tiffany helped me understand the basics and helped me make a more informed decision. She was patient and kind. Thanks again!!"
We responded:
"Karter, thanks for the fantastic review! We know insurance can be complex, so we’re happy we could make things simple and beneficial for you."
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Mark Miller

March 25, 2026

5  out of  5
rating by Mark Miller
"Very patient and very helpful"
We responded:
"Mark, thank you for your 5-star rating!"
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Neil Katsura

March 25, 2026

5  out of  5
rating by Neil Katsura
"Kaity Sommer, who works with Kelly Lux insurance agency was so informative and helpful reviewing and managing my auto insurance policy. She made getting all the information necessary to provide quotes and rates that were so much more affordable than my previous company."
We responded:
"Thank you for your 5-star review and for your vote of confidence in the service we provide, Neil!"
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Sue OConnor

March 24, 2026

5  out of  5
rating by Sue OConnor
"I had the pleasure of working with Francisco, he was very professional and kind from the very beginning. What truly made him stand out was his patience. I had many questions and requested several quotes, and he took time to thoroughly answer everything and provide all the information I needed. He never made me feel rushed and gave me the time to carefully review my options. That level of service is greatly appreciated. I have been insured with Kelly Lux for 42 years. Although I left briefly, I am happy to be back and look forward to continuing my relationship with such an excellent team."
We responded:
"We appreciate your positive review and years of loyalty, Sue. It's a pleasure helping you, and we’re honored to be your trusted insurance provider. We are happy to have you back with us!"
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Marcoantonio Malanche

March 24, 2026

5  out of  5
rating by Marcoantonio Malanche
"Thank you Statefarm! Thank you Francisco! This whole experience was made real easy by Francisco and his know how, he explained everything really easy, he was patient, and thoughtful/very personable. There was person behind Francisco and we really appreciated that he took the time to help us out. Their rates/homeowners/car insurance was definitely a step up compared to who we were before. He made it easy, asked good questions, ensured we got what we needed and offered other coverages we forgot about. I am glad that our paths connected today, as usually I fret looking for insurance, my fiance was more than impressed and now worried less :), sooo I’m worried less too! Thank you"
We responded:
"It’s great to know Francisco made the process easy, asked the right questions, and ensured you received the coverage that fits your needs. Hearing that both you and your fiancé feel more at ease means a lot to us. We’re honored to have earned your trust!"
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Michael

March 19, 2026

5  out of  5
rating by Michael
"I have been working with Kelcey and must say she has provided great service. had my catalytic converter stolen. The State Farm adjuster apparently got a quote for a non-California cat which is about 1/4 the price of a CARB certified cat. They sent a check for 1/4 what I actually paid for the part. Kelcey worked with the adjuster to straighten things out after I expressed my astonishment to her. It’s all good now. Thanks Kelcey"
We responded:
"Michael, thank you for putting your trust in our agency through a frustrating and difficult situation. We're here to help and are glad Kelcey could come through for you. Reach out anytime. "
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Lynn Losande

March 18, 2026

5  out of  5
rating by Lynn Losande
"Kelsey help made our experience very easy, and she explained everything step by step."
We responded:
"Thank you for such an excellent review and recommendation, Lynn!"
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Xavi Mtz

March 11, 2026

5  out of  5
rating by Xavi Mtz
"Working with Francisco was a great experience, he took the time to answer every single question and he educated me about how car/motorcycle insurance works, thank you 🙏🏽🙏🏽🙏🏽"
We responded:
"Thank you for your review! Safe riding, and thank you for choosing us for your motorcycle insurance needs!"
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Philip Thomas

March 5, 2026

5  out of  5
rating by Philip Thomas
"Always available to help with questions or problems."
We responded:
"Thanks Philip! We're always here to support you with your insurance needs."
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Erick Rivas

March 5, 2026

5  out of  5
rating by Erick Rivas
"Francisco Escobar fue mi agente muy excelente cervio"
We responded:
"Thank you so much for the five-star review!"
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Robert Mullins

March 2, 2026

5  out of  5
rating by Robert Mullins
"I spoke with Kaity and she sent me a quote for State Farm auto insurance. The price rate was appealing . We talked about the policy and she was very thoughtful and friendly. Kaity made me feel very comfortable. Kaity was also very helpful and thorough about explaining the details of the policy and answering all of my questions. I was also very comfortable with setting up the payment process. Kaity left no doubt in my mind about accepting auto insurance from her and State Farm."
We responded:
"Thanks for leaving a review and we are glad that you enjoyed your experience with us. We appreciate your 5-stars, Robert!"
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Irene Diaz

February 27, 2026

5  out of  5
rating by Irene Diaz
"Tami Rhead is very pleasant and did an excellent job in helping me modify my auto insurance coverage."
We responded:
"Thank you so much for your past business and your awesome 5-star review!"
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Erich Homerding

February 27, 2026

5  out of  5
rating by Erich Homerding
"Dawson was an amazing agent and found me a great rate. His professionalism and customer service is top notch. 100% recommend using Dawson for any insurance needs"
We responded:
"Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us."
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Jess

February 25, 2026

5  out of  5
rating by Jess
"Working with Tiffany made for a very easy and delightful experience."
We responded:
"Jess, we appreciate your positive feedback and are delighted to know you had a great experience with us."